If you’re a customer or shipper in the logistics industry, you probably have experience working with a third-party logistics carrier (3PL). A 3PL is essentially the middle man between a customer and a carrier company who oversees the customer’s shipment. The 3PL is responsible for managing all transportation details of the customer’s shipment so that the customer can focus their time and energy elsewhere. But how does a 3PL work for customers and shippers? What happens behind the scenes once a customer tenders its load to a 3PL?